By – Charlie Bragg
Teleperformance has been connecting customers with the world’s most successful companies for over 40 years. It is a global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services.
Employing over 300,000 people around the world, the Teleperformance recruitment team in India are busy hiring thousands of people a year to join the team. It’s a complex and sophisticated process, and one that requires significant expertise and resources. This means the team are always on the lookout for small improvements to help reduce both the time and costs involved.
In India, the Teleperformance recruitment team are using EnglishScore to screen candidates before an interview. Candidates are required to take our free 40 minute mobile English test. At the end of the test, candidates will receive a score aligned to CEFR and a breakdown of how they’ve performed against 4 core skills: grammar, vocabulary, reading and listening. Based on a candidate’s score, they are then put forward for specific roles within the business.
To find out more about the benefits of using EnglishScore in your recruitment processes, get in touch with us.