In a rapidly globalising job market, Universitas Pembangunan Jaya (UPJ) recognised that English proficiency is a non-negotiable asset for its graduates. However, managing English assessments for large student cohorts through the Jaya Center for Advanced Learning (JCAL) presented significant operational hurdles. The previous manual testing systems were time-consuming, lacked standardisation, and were difficult to scale.
To solve these challenges, JCAL partnered with British Council EnglishScore to implement a fully digital, mobile-first assessment solution. This shift transformed the student experience, allowing for “anytime, anywhere” testing via smartphones, with results delivered in seconds.
Key Results:
- Operational Efficiency: The university saved significant time and resources by automating data collection and reporting.
- Student Empowerment: Graduates now enter the workforce with credible, internationally recognised certificates that boost their confidence and competitiveness.
- Data-Driven Insights: JCAL now leverages automated, insightful reports to better understand student proficiency and inform curriculum improvements.
Video Transcription
Speaker: Goretti Meiliani, S.I.Kom., M.B.I. (Director of Jaya Center for Advanced Learning)
[00:10 – 00:14] On-screen Question: Could you share how UPJ helps students prepare for a globalised world?
[00:15 – 00:41] Goretti Meiliani: So, UPJ is committed to producing graduates who are ready to compete internationally. Understanding the demands of modern industries, Jaya Center for Advanced Learning (JCAL) is here to support students in developing their competencies, including English proficiency. By providing internationally recognised certification, UPJ students gain credible proof of their skills, more confidence, and readiness to face professional challenges.
[00:48 – 00:52] On-screen Question: What were the main challenges JCAL faced before implementing EnglishScore?
[00:53 – 01:13] Goretti Meiliani: Our biggest challenges were efficiency and standardisation. We manage hundreds of students each year, so we need a platform that could deliver instant results and accurate data, as well as centralised management. The previous manual process was really time-consuming and not always practical for everyone involved.
[01:14 – 01:16] On-screen Question: How did EnglishScore help JCAL overcome these challenges?
[01:17 – 01:31] Goretti Meiliani: With EnglishScore, everything became digital. Students can take the test anytime and anywhere using their smartphones. Test results appear within seconds and certificates are issued within a day. This improves our process and makes it more efficient.
[01:32 – 01:36] On-screen Question: From the institution’s perspective, what benefits are most noticeable after using EnglishScore?
[01:37 – 01:54] Goretti Meiliani: We save time, effort, and resources. All test data is stored automatically, is easy to access, and can be exported into insightful reports. These reports allow us to understand students’ English proficiency and support academic evaluation and curriculum improvements.
[01:55 – 01:58] On-screen Question: In your view, how does EnglishScore contribute to improving the quality of UPJ graduates?
[01:59 – 02:15] Goretti Meiliani: EnglishScore provides students with international English certificates that enhances graduates’ competitiveness, whether they are applying for jobs or pursuing higher education. It also boosts students’ confidence when undergoing recruitment processes in a global workforce.
[02:16 – 02:19] On-screen Question: How have students responded to using EnglishScore?
[02:20 – 02:35] Goretti Meiliani: Students’ feedback has been very positive. They find the test accessible without needing to come to a specific location. The certificates can be used immediately for professional purposes, making EnglishScore a practical solution for UPJ students.
[02:36 – 02:40] On-screen Question: What are your hopes for students and other institutions in Indonesia?
[02:41 – 02:58] Goretti Meiliani: We hope Indonesian students become more confident in seizing international opportunities. We also hope more campuses leverage technology to support learning so that students can be globally competitive wherever they build their careers.rds. We believe that EnglishScore plays an important role in strengthening the competitiveness of Indonesian graduates and in opening up greater opportunities for them in today’s globalised world.
